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IT Help Desk - Software Support - Urgent Hiring ghskmg

Published: Nov 28, 2017 - 1mo, 23d ago - Expired || Philippines , Quezon City

Description

Email: check@globalheadstart.com

To inquire text: 0977-835-1396

For faster processing look for Ms. Kitty

Office Hours: 9:00 am - 5:00 pm Monday to Friday

Dayshift | Local Account | Back Office | Easy Account

Qualifications:

• High School Graduates, Short Course / Vocational / College Graduates / Undergraduates

• Ability to speak and write clearly and accurately

• Can use basic computer applications such as Google Docs, Gmail, Microsoft Office and other related programs

• With or without call center experience

• Willing to start immediately

Job Description:

• Handle Tier 1 help desk escalations through tickets or phone

• Performing remote troubleshooting through diagnostic techniques and pertinent questions

• Determining the best solutions based on the issue and details provided by customers

• Record events and problems and their resolution in logs

• Follow-up and update customer status and information

Looking for a job? Let us help you get a HEADSTART on your career!

WALK-IN AND APPLY!

• You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 3 copies of resume, valid id and look for Ms. Kitty as your contact person to prioritize your application.

• Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines


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Gelli Dimo

Time Zone: Asia/Manila ||

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